Welcome to The Virtual Foundry’s website. By accessing or using our website, purchasing products, or subscribing to our email marketing, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, do not use our site or purchase our products.
Overview
The Virtual Foundry (“we,” “us,” or “our”) operates an eCommerce store at shop.thevirtualfoundry.com where we sell metal, glass, and ceramic filaments compatible with 3D printers. We also engage in email marketing to inform customers about new products, promotions, and other updates.
Product Descriptions and Pricing
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content are error-free. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Orders and Payment
- Order Acceptance: We reserve the right to refuse or cancel any order at our discretion.
- Payment: Payments are processed securely through [Payment Processors]. We do not store your payment information.
- Taxes: You are responsible for any applicable taxes or duties related to your purchase.
Shipping and Delivery
- Shipping Costs: Shipping costs are calculated at checkout and are the customer’s responsibility.
- Delivery Times: Estimated delivery times are provided but are not guaranteed. Delays may occur due to factors beyond our control.
- International Shipping: Customers are responsible for any customs duties, taxes, or import fees.
- See our full Shipping Policy for more information.
Returns and Replacements
Our return and replacement policy is as follows:
- Return Acceptance: Returns are only accepted on a case-by-case basis.
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Product Condition: Any opened or used products received will not be refunded.
- Restocking Fee: A 5% restocking fee will be applied to all approved returns.
- See our full Return Policy for more information.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of The Virtual Foundry or its content suppliers and protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our written permission.
Email Marketing
By subscribing to our mailing list, you consent to receive emails about new products, promotions, and other updates. You may unsubscribe at any time by following the instructions in the email or contacting us at info@thevirtualfoundry.com.
Limitation of Liability
To the maximum extent permitted by law, The Virtual Foundry is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website.
Indemnification
You agree to indemnify, defend, and hold harmless The Virtual Foundry and its affiliates, employees, and partners from any claims, liabilities, damages, or expenses arising from your use of our website or products.
Governing Law
These Terms are governed by the laws of the state of Wisconsin, without regard to its conflict of law principles.
Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date. Your continued use of our website or purchase of products after any changes constitute acceptance of the new Terms.